Crisis and mental health support

  • Women’s Refuge National Helpline – 0800 REFUGE/0800 733 843
  • shine* Domestic Abuse Helpline – 0508 744 633
  • Shakti 24-hour Crisis Line with multi-lingual staff – 0800 SHAKTI/0800 742 584
  • Rape Crisis National Call Line – 0800 88 33 00
  • Safe to Talk/Kōrero Mai Ka Ora 24/7 Sexual Harm Helpline – 0800 044 334 or text 4334
  • Elder Abuse Response Service National Helpline – 0800 EA NOT OK/0800 32 668 65
  • Family Violence Information Line – 0800 456 450 (available 9.00am -11.00pm daily) 

The Mental Health Foundation have advice and resources on their website. 

If you or someone in your household needs support:

  • 1737 – Free call or text 1737 any time for support from a trained counsellor
  • Lifeline – 0800 543 354 or free text 4357 (HELP)
  • Samaritans – 0800 726 666
  • 0800 What's Up - 0800 942 8787 (run by Barnardos for children and young people)
  • Youthline – 0800 376 633 or free text 234
  • Te Puna Oranga – whanau crisis line 0800 222042 – available 24 hours


Information and resources for caregivers and whānau

Activities for tamariki

SKIP Tiny Adventures
Simple and fun whānau activity ideas.

Free easy to use fun activities and resources for parents.


Managing anxiety

M3 mindfulness for children
Uses Māori storytelling and movement to teach children simple mindfulness tools like breath and visualisation.

Nathan Wallis
Practical parenting information based on neuroscience.

All Right?
It’s alright to feel all over the place. Free resources and information for whānau.


Parenting information

Parenting Resource
For use by whanau workers supporting families with young children. Includes parenting and child development information covering pregnancy through to five years of age. 

Pepi Penapena – Cherish Babies  
Sharing the beautiful practices of our tupuna.

Talking Matters
Talking more and differently to babies and young children. Resources available online.

Brainwave Trust Aotearoa 
Science and research based parenting and child development information. Resources available online.

Plunket are adapting their services to support whānau who need them the most. 

Helping children, families and whanau in need.

Grandparents Raising Grandchildren 
If you are a grandparent raising grandchildren, you are not alone. 

Supporting families led by one person.

Skylight Trust 
Supporting children, young people, and their whanau to navigate through tough times.

The Parenting Place
Free articles and online support for families.

Protect our Whakapapa

A resource for whānau Māori with links to websites and cool rauemi developed specifically for Māori. Follow their 'virtual marae' Facebook page for wānanga, whakamoemiti, and whakawhanaunga.

Visit the website and follow on Facebook.